Sunday River Owner Services Happy Summer from Sunday River!
With the Chondola spinning on weekends for scenic rides and the Sunday River Golf Club looking better than ever, your happy place is the place to be this summer. We hope you are able to make your home away from home at the Jordan part of your plans this summer!
We are excited to bring you the 2021 Summer Owners Newsletter with updates about the hotels and resort activities, spotlights on our hotel team members, and upcoming owner events.
Thank you for your continued support of Sunday River and the Jordan Hotel! We hope to see you soon.
Kind regards,
Katie Keough
Owner Services Manager
ownerservices@sundayriver.com
Joelle Silver
Owner Services Representative
Jordan Hotel Rooms Division Manager
Owner News
Town of Newry Property Tax Update
In accordance with the town of Newry Taxation of Timeshare Units Ordinance, the Jordan Hotel at Sunday River Owners Association will now be billing and collecting the yearly property taxes on your Jordan Hotel quarter share unit for the town of Newry. This ordinance commenced on July 1, 2021, your first bill will be sent on September 1, 2021. Payments should be made to the Jordan Grand at Sunday River Owners Association.
Any outstanding taxes for the period prior to July 1, 2021 should be paid directly to the town of Newry (phone: 207-824-3123).
We will be having a virtual information session to answer your questions about this new property tax process. Stay tuned for details. Please contact the Owner Services team with any questions. We are always happy to assist!
Complete Your Owner Calendar Today!
Last call to submit your updated owner usage calendars! We are still accepting late submissions for 2021-2024 owner calendars. New this year, the calendars can be submitted online! Please select your owned quarter and complete one fillable calendar per year. If you would like us to email or mail you a version of the calendar please contact us.
Hotel & Resort Updates
Meet the Hotel Team Members!
Jon Warner – Maintenance Technician
Where can you be found in the hotel?
Everywhere! Fixing things in the lobby, outside keeping our grounds tidy or clearing snow, at the pool cleaning it or walking through the hallways headed to help a guest or owner with something in their room.
How long have you worked at Sunday River?
5 years. I started in accounting reconciliation and then moved to the Jordan Hotel. I love working with the team up here!
What is your favorite thing about working at Sunday River?
Skiing, skiing, skiing! I also enjoy meeting new people – owners, guests and team members.
Where is your favorite place to eat in Bethel?
Butcher Burger. The Dirty Bird chicken sandwich is amazing.
What is your favorite summer activity?
Being outside, hiking and gardening.
What is your favorite part of the hotel?
The outdoor pool, especially in winter with the snow covered slopes around it!
Restaurant Feature – Scenic Summer Eats!
One of the Owner Services Team’s favorite spot to grab a bite to eat during the summer is the Club House at the Sunday River Golf Club.
Our favorite time of day to visit: Morning, noon or night! The Club House is open for breakfast, lunch, happy hour and dinner. We enjoy grabbing a breakfast sandwich on the way to work, lunch and a bag of balls on the range or catching the sunset and Happy Place Hour.
Our favorite menu item: Fried Chicken Sandwich – it’s so big we have to take one of the pieces of chicken off to eat it!
Our favorite thing about the Club House: The views! Sitting on the deck an enjoying the views of the Mahoosuc Mountains is an experience not to be missed!
ALICE, At Your Service
We would like to introduce you to the newest member of our Jordan Hotel team, ALICE! ALICE is our new guest and owner communication service tool named after one of the most famous housekeepers of all time, Alice from “The Brady Bunch”.
ALICE allows us to message owners and guests important details regarding their reservation, welcome you on the day of your arrival and communicate important information while you are staying with us.
In order to use ALICE during your stay, please make sure you have your contact information up to date with the Owner Services team by using the update your contact information form.
Wi-Fi Upgrade Complete!
Earlier this month we finished a complete upgrade of the Jordan Hotel Wi-Fi system.
The old outdated and undersized Wi-Fi system at the hotel was replaced with the new Boyne standard Meraki Wi-Fi. This new system will offer expanded coverage, bandwidth and resiliency to all guest rooms and common areas at the Jordan Hotel.
On the first Saturday the new system was in place, we had 643% more bandwidth usage than the previous 10 Saturdays.
The new network is called ‘Sunday River’ and you must accept the terms in a browser at your first login. The Sunday River network is accessible throughout Sunday River so you will be able to seamlessly connect to Wi-Fi as you travel throughout the resort.
Salute Summer with the Maine Brew Fest
The Maine Brew Fest returns to Sunday River on Saturday, September 18. What’s on tap? Craft beer and cider samplings from over 20 Maine breweries. Tickets are on sale now. Buy online in advance and save! Help us close out summer with live music and as many as 100 tasty samplings.
Owner Events
In Person Events
Mugs in the Mountains
Owner Coffee Meet and Greet! Meet the Jordan Hotel team while enjoying complimentary coffee, tea and morning pastries. Please RSVP by contacting the Owner Services Team.
Saturday, September 25 – 8:00am to 9:30am – Jordan Crown Club
Saturday, October 30 – 8:00am to 9:30am – Jordan Crown Club
S’more Summer Fun
Come join us for lawn games, snacks, and of course s’mores!
Labor Day weekend, Saturday, September 4 – 4:00-6:00pm – Northern Lights Patio
Virtual Events
Owner Website and Portal Tutorial
Join your owner services team to learn about the online resources available to owners and how to navigate them. Sign up by emailing Owner Services. Advanced sign up is required.
Thursday, August 26 – 5:00pm-5:45pm via Teams
Saturday, September 18- 4:00pm-4:45pm via Teams
Advanced sign up by emailing ownerservices@sundayriver.com is required.
Intro to Boyne Vacation Club
Come hear about different vacation exchange programs available to you as a benefit of ownership at Sunday River. Sign up by emailing Owner Services. Advanced sign up is required.
Wednesday, August 25- 5:00pm-5:45pm via Teams
Advanced sign up by emailing ownerservices@sundayriver.com is required.
Property Tax Process Q & A
Join your owner services and accounting team for more information about the Newry Property Tax update.
This will be an online event. Date and time is to be determined. Stay tuned!
Helpful Links
